Safety information

Safety Information: To prevent injury to yourself and others or damage to your device, read the safety information about your device before using the device.

Warning

Warning:

Use manufacturer-approved accessories and supplies. CAUTION – ELECTIRCAL OPERATED PRODUCT
Avoid leaving the magnetic cable port on metal surfaces to avoid a short circuit that might cause damage or fire.
This product is not a toy. Do not allow children or pets to play with the watch unless the kid is properly trained on how to use it. The product contains small components that can be a choking hazard. Do not drop or cause an impact to the device. Prevent the multipurpose jack from contact with conductive materials, such as liquids, dust, metal powders, and pencil leads. Do not store your device in very hot or very cold areas. It is recommended to use your device at temperatures from 5 °C to 35 °C.
Do not store your device near or in heaters, microwaves, hot cooking equipment, or high-pressure containers.
Do not use your device while it is charging or touch your device with wet hands.
The product and the USB cable should be periodically examined for conditions that may result in the risk of fire, electric shock, or injury to persons and that, in such an event, the USB cable should not be used until properly repaired. Do not use your device outdoor during a thunderstorm. Turn off the device in potentially explosive environments.
During initial SET-UP of the watch, Google Play Services will ask your permission to check your location. Without Google Play Services, geolocation function won’t work properly. Please make sure you confirm Google Play Services permission. If you accidentally have denied Google Play Services, just restart the watch to make this window appear again. Comply with all safety warnings and regulations regarding mobile device usage while operating a vehicle. Do not use the device if it is broken or gets very hot and contact customer support.
If there is any discomfort or irritation during use, please remove device immediately. Do not attempt to clean device with water.
Do not bathe, shower, or swim with device. Do not submerge device in water. Avoid direct contact with rain or running water when washing hands.
Do not bite or suck the device or the battery. Children or animals can choke on small parts. If children use the device, make sure that they use the device properly.
Precautions should be observed during handling and use to prevent electrical shock. Adult supervision is recommended.
To prevent overheating, the video-calling function is limited to 3-minute duration. Timeout between video-calling should be not less than 5 minutes. In case of emergency, video-calling can be initiated from the app by entering a confirmation code
Regularly check for available updates in watch settings. For all warning and disclaimer, please visit www.emojikidz.com

Caution

Caution:

Do not disassemble, modify, or repair the unit.
Any changes or modifications to your device can void your manufacturer’s warranty. If your device needs servicing, contact customer support.
Do not disassemble or puncture the battery, as this can cause explosion or fire.
Do not paint or put stickers on your device. Paint and stickers can clog moving parts and prevent proper operation.
If you are allergic to parts of the device, you may experience itching, eczema, or swelling of the skin. When this happens, stop using the device and consult your physician.
Allow only qualified personnel to service your device. Allowing unqualified personnel to service your device may result in damage to your device and will void your manufacturer’s warranty.

WARRANTY

WARRANTY

Lifetime limited warranty.

WHAT WE PROMISE?

EmojiKidz Inc (“EmojiKidz”) Promise that our customer service and support will do the best at their end with your purchase. If you are not fully satisfied with your purchase, let us help you with a replacement or return.

WHAT DOES THIS WARRANTY COVER?

EmojiKidz Inc (“EmojiKidz”) warrants to the original purchaser (“you”) of the hardware with which this Limited Warranty is included (“Hardware”) that the Hardware will be free from defects in workmanship and materials under normal use (“Defects”) and service for a lifetime period from the date that the Hardware was first purchased and the service plan activated by you (“Warranty Period”). During the Warranty Period the Hardware will be repaired or replaced at EmojiKidz choice (“Limited Warranty”) without charge to you for either parts or labor. This Limited Warranty covers the replacement of the Hardware only. If the Hardware is repaired after the Warranty Period has expired, the Warranty Period for the repair will expire three (3) months after the date of repair. The customer should still pay for shipping costs. This warranty is valid only for customers purchasing from our online marketplace stores. Customers who purchased the Device from other resellers or retailers should contact the respective seller for their warranty policy and procedures.

WHAT DOES THIS WARRANTY NOT COVER?

The Limited Warranty does not apply to normal wear and tear, does not apply when the Hardware is opened or repaired by someone not authorized by EmojiKidz Inc and does not cover repair or replacement of any Hardware or part thereof damaged by: misuse, moisture, liquids, proximity or exposure to heat and accident, abuse, non-compliance with the instructions supplied with the Hardware, neglect or misapplication. The Limited Warranty does not cover physical damage to the surface of the Hardware such as screen crack, water damage, broken band or physical damage of the equipment. This Limited Warranty does not cover any software that may accompany or be installed on the Hardware. The Limited Warranty does not cover the installation, removal or maintenance of the Hardware or any costs related herewith. This Limited Warranty does not cover customers who purchased the Device from other resellers or retailers should contact the respective seller for their warranty policy and procedures. This limited warranty does not cover Battery, USB charger, and LCD screen. The Device is equipped with a battery whose number of charging cycles is limited. Thus, the battery life will gradually decrease. EmojiKidz does not guarantee any specific battery life, as it is contingent on variables that EmojiKidz cannot control such as the frequency of charge/discharge cycles. EmojiKidz does not guarantee the improper use of the USB charger with non-compliant power sources rendering the charge time and efficiency to vary. EmojiKidz does not guarantee the LCD screen of the Device against accidental or non- accidental damages such as crack, scratch, moisture, etc. EmojiKidz reserves the right to reject any parcel with packaging defects. An improper packaging can be the cause of damages to the Device to which EmojiKidz cannot be held responsible.

HOW TO MAKE A WARRANTY CLAIM

Please go RETURN AND REFUND POLICY, follow the instruction for the claim. In order to make a claim of a Defect, you must contact EmojiKidz during the Warranty Period. You must return the Hardware during the Warranty Period, along with your purchase order/receipt copy and an explanation of the Defect, to the address provided to you by EmojiKidz. If a defect arises and a valid claim under this Limited Warranty is received by EmojiKidz. after the first one hundred and eighty (180) days of the Warranty Period, EmojiKidz is entitled to charge you for any reasonable shipping and handling costs made in connection with the repair or replacement of the Hardware. You must comply with any other return procedures stipulated by EmojiKidz, if any. We reserve the right to require proof of purchase for service under this warranty. The customer shall bear the costs for the shipment to EmojiKidz and must provide a tracking number to support@EmojiKidz.com once the parcel is shipped. The shipping fees will not be refunded in any case. Upon receiving the Device, EmojiKidz will examine the Device and determine whether the Warranty Claim is qualified. The customer will be responsible to backup any data, software, or other materials you may have stored or preserved on the Device. Additional terms and conditions:- Returned Device must be in good physical condition (not physically broken or damaged).- All accessories originally included with your purchase must be included with your return.- Returned Device must be sent in either its original packaging or packaging providing an equal degree of protection.- Customers are responsible for shipping charges and shall assume all risk of loss or damage to the Device while in transit to EmojiKidz. We recommend that you use a tracking service for your protection.- If you return your Device to EmojiKidz (a) without an RMA or (b) without all parts included in the original package, EmojiKidz retains the right to either refuse delivery of such return or charge you for the missing parts and/or accessories.- The warranty only covers manufacturer’s defect.- To qualify for the warranty the customer needs to provide the original purchase receipt or receipt number, watch serial or IMEI number or registration number.- The watch strap/bracelet falls under the category ‘accessories’ & thus not covered under manufacturer’s warranty.- The warranty is not transferable to someone else than the original purchaser.- The warranty is valid in The US only - Caution: Device is NOT waterproof. Any water/humidity damage is NOT covered under warranty

HARDWARE REPLACEMENT FEES

For all Hardware defects, EmojiKidz Inc. will adopt Return for Replacement instead of Return for Repair.

If the Defects are not covered by the Limited Warranty and your purchase is still under the Warranty Period, you will only need to pay a discounted price of $50 to get a replacement for a device. (You must return and ship the Defect Hardware to the address provided to you at your costs.) NOTE: Make sure you pack the product securely and include a copy of your proof of purchase/receipt. Ensure the RMA number for the return is clearly visible on the outside of the packaging as well as on the copy of the proof of purchase included inside the box. Ensure your shipping address is on the copy of the proof of purchase included inside the box.

YOUR LEGAL RIGHTS

This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state and jurisdiction to jurisdiction. If any part of this Limited Warranty is held to be invalid or unenforceable, the remainder of the Limited Warranty shall nonetheless remain in full force and effect. This Limited Warranty is the only express warranty made to you and is provided in lieu of any other express warranties or similar obligations (if any) created by any advertising, documentation, packaging, or other communications. Except for the Limited Warranty and to the maximum extent permitted by applicable law, EmojiKidz and its suppliers provide the Hardware “AS IS AND WITH ALL FAULTS”, and hereby disclaim all other warranties and conditions, whether express, implied or statutory, including, but not limited to, any (if any) implied warranties, duties or conditions of: merchantability, non-infringement, quiet enjoyment, system integration, satisfactory quality, fitness for a particular purpose, reliability or availability, accuracy or completeness of responses, results, workmanlike effort, lack of viruses, and reasonable care and skill, all with regard to the Hardware, and the provision of or failure to provide support or other services, information, software, and related content through the Hardware or otherwise arising out of the use of the Hardware. This exclusion does not apply to (i) any implied condition as to title and (ii) any implied warranty as to conformity with description. If applicable law requires any implied warranties with respect to the Hardware, all such warranties are limited in duration to ninety (90) days. Some states and/or jurisdictions do not allow limitations on how long an implied warranty lasts, so the above may not apply to you. This Limited Warranty cannot be transferred to any other person.

LIMITATION OF LIABILITY

Neither EmojiKidz nor its suppliers shall be liable to you or to any third party for any indirect, incidental, consequential, special or exemplary damages (including in each case, but not limited to, damages for the inability to use the equipment or access data, loss of data, loss of business, loss of profits, business interruption or the like) arising out of the use of or inability to use the Hardware even if EmojiKidz has been advised of the possibility of such damages. Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced herein and all direct or general damages in contract or anything else), the entire liability of EmojiKidz and any of its suppliers shall be limited to the amount actually paid by you for the Hardware. Notwithstanding the above, neither party’s liability for death or personal injury resulting from its own negligence shall be limited. Some states and/or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

CELLULAR CONNECTIVITY SERVICE AND COVERAGE WARRANTIESWE MAKE NO EXPRESS WARRANTY REGARDING THE SERVICE OR ANY SERVICES PROVIDED BY ANY THIRD PARTIES, AND DISCLAIM ANY IMPLIED WARRANTY, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT AUTHORIZE ANYONE TO MAKE ANY WARRANTY ON OUR BEHALF AND YOU SHOULD NOT RELY ON ANY SUCH STATEMENT. WE ARE NOT THE MANUFACTURER OF THE DEVICE AND ANY STATEMENT REGARDING IT SHOULD NOT BE INTERPRETED AS A WARRANTY. THIS PARAGRAPH SHALL SURVIVE TERMINATION OF THIS AGREEMENT

Software Agreement

Please be sure to carefully read and understand the software licensing agreement (hereinafter referred to as the "agreement") in the regulation of all rights and restrictions. Unless you accept the terms of this agreement, you have no right to download, install, or use of this software and related services.1、Statement of Intellectual Property1.1 The "software" of all intellectual property rights, as well as the contents of all information related to software,

Including but not limited to: words and their combination, ICONS, figure act the role of images, graphics, color, interface design, layout, framework and relevant data, additional procedures, printed materials or electronic documents, by the copyright law and international copyright treaties, as well as other intellectual property protection laws and regulations.1.2 Positioning data accuracy of the "software", cannot be equated with professional positioning accuracy, just for the sake of family location services to provide the reference；2、Scope of the Software License2.1 Download, install and use: the software for free software, users can non-commercial, unlimited number of download, installation and use of this software。3、Limitation3.1 Forbidden to reverse engineer, reverse compile and reverse assembly: the user should not be allowed to reverse engineer, reverse compile this software product or reverse assembly, at the same time cannot change any internal resources of the compile the program file.3.2 Prohibited components division: the software product is as a single product and has been granted permission to use, the user shall separate parts to be used for any purpose.3.3 Positioning device and this software is only for the family, users used as crime or other dangerous social activities shall be forbidden to use.4、Rights4.1 Individual authorization: if you need to commercial sales, copy, distribute, including but not limited to, software sales, pre-installed, bundling, etc., must be EmojiKidz written authorization and permission.4.2 Rights reserved: all rights not expressly authorized in this agreement other still owned by EmojiKidz Inc., users use other rights must obtain EmojiKidz written consent.5、Points to Note5.1 This software with EmojiKidz Company selling device, positioning services including positioning device action path map, to locate the remote monitoring and early warning of device remind etc. Function.5.2 Software using the built-in Google map, check the track points, such as early warning alert information5.3 Use EmojiKidz sell device, device will regularly report in daily use location information to EmojiKidz’s server, this behavior will produce the corresponding traffic fee and charge by operators, in addition to the real-time positioning and tracking mode switch will produce message communications costs, in addition to no cost.5.4 This software includes account binding positioning of device, check the positioning of device action track map function: positioning device initialization complete, namely will start timing report by operator network location to EmojiKidz 's servers; Trajectory map into action after you open the software, it contains the following functions：Three types positioning: Wifi position or GPS position or LBS position, View the trajectory of the day: You can view historical track by switch the date and view the whole day trajectory.

Real-time positioning: You can get your Child’s newest position information by clicking the positioning button. Then APP will issue an instruction by network and the positioning information reported to EmojiKidz‘s server, the server will push to locate messages to APP.

Frequency Settings: You can use this software to locate device report frequency Settings, choose a different frequency under different scenarios, the software provides a power-saving mode, manual mode and tracking mode and so on the many kinds of choice.

Set the family number: You can set family number for Kids watch through the software.

Child press family key, immediately call the corresponding family number.5.5 This software includes automatic reminders: EmojiKidz server will be regular tracking the location of Child, record the general action of Child, and sends the appropriate reminder to you. Which include the following reminder types: Electric remind: When the watch get the child’s position is out the safe zone, EmojiKidz server will push a notification message to your APP.SOSWhen an emergency occurs, the user through the device trigger SOS, EmojiKidz server would immediately push a SOS alert messages to you, and will push a device SOS occurs according to the circumstance of a recording to you, let you in an emergency to get more information.

Pay attention to remind: when a user application on your location or invite you to focus on her device, will push a message to you, you can choose to agree or reject.5.6 The software applies only to its official website support operating system, if the user after the installation of this software for any reason to give up, you can use the operating system provide a way to delete the software.5.7 The software provided by EmojiKidz product support.5.8 Software changes and upgrades: EmojiKidz reservation at any time to provide users with modification, upgrade version of the right of the software. Software updates will produce the corresponding data traffic fee, charge by operators.5.9 The software needs to use the camera and have access to album function.6、ACTSUsers should be in comply with the law and this agreement under the premise of the use of this software. User has no right to implementation including but not limited to the following ACTS:6.1 Delete or change the software on all of the right management of electronic information;6.2 Shunned or damaging this software copyright shall be protected by the human and technical measures;6.3 Use this software to mislead, deceive others;6.4 Violation of state regulations, the functions of mobile device system, delete, modify, and add, interference of mobile information system cannot run normally;6.5 Without permission, mobile device or mobile device information network resources;6.6 Without permission to delete, modify, or add function of mobile devices;6.7 Without permission, for mobile devices in the storage, processing or transmission of data and application to delete, modify, or increased;6.8 Destroy the normal operation of the software system or site, intentionally spread mobile viruses such as destructive procedures;6.9 Any other endanger the safety of the equipment information network.7、Privacy information protection7.1 To protect the user's personal information is a basic principle of EmojiKidz, EmojiKidz will take reasonable measures to protect the user's personal information. In addition to the circumstances prescribed by laws and regulations, without the user permission EmojiKidz will not disclose to the third party, disclose the user's personal information. EmojiKidz on the relevant information using professional encryption storage and transmission methods to protect the user's personal information security.7.2 You may need to fill in some of the necessary information when you register your account or use the service. If the national laws and regulations or policies have special provisions, you need to fill in the true identity information. If you fill in the information is not complete, you cannot use the service or in the process of being restricted.7.3 In general, you may browse and modify your own information at any time, but you may not be able to modify the initial registration information and other verification information provided at the time of registration for security and identification (such as number complaint service).7. EmojiKidz will use a variety of safety technologies and procedures to establish a sound management system to protect your personal information, so as to avoid unauthorized access, use or disclosure.7. EmojiKidz attaches great importance to the protection of personal information of minors. If you are a minor under 18 years of age, you should obtain prior written consent from your parent or legal guardian before using the service.

Safety Data Sheet